Feedback from previous guests about their experience.
50%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
6.0
Service
6.0
Dining
5.0
Guest reviews
5.0/10
based on 13 reviews
6.2
6.2/10 based on 404 reviews
Margaret
United Kingdom,
January
2024
5.0/10
The hotel was extremely tiny, with rooms so small two persons hardly could turn or walk in. The view was to ruins around, and the housekeeping in the room, bathroom, and floors was very poor. The old, dirty furniture and curtains were never washed. The toilet had dark stains during our entire 5-day stay, and only the bed was made without any hoovering, cleaning, or towels exchange possibilities. There wasn't even a mirror in the bathroom, making the space so tight I couldn't even move or store our luggage. The location was also in a terrible place, making it incredibly hard to connect to the internet.
Rooms
5.0
The room was extremely tiny, making movement and storage a challenge. The lack of cleanliness and amenities was disappointing.
Service
6.0
The service was average with friendly but less helpful staff than experienced in other hotels.
Location
5.0
The location was rated as very bad, noisy, and with poor breakfast options. The customer relations were unbelievably bad.
Dining
5.0
The dining was poor, except for the open buffet with a nice view on the 6th floor.
Facilities
5.0
The facilities were lacking in maintenance and cleanliness.
Mary
United States,
November
2023
5.8/10
The hotel's location is superb, near Taksim Square and Istiklal Street, making it convenient for shopping, transportation, and entertainment. The rooms, although containing all necessities, were not clean upon arrival, with stains on the sheets and leftover items from previous guests. The service started off promising but declined towards the end, with a mix of friendly and rude interactions. The dining experience was subpar due to limited variety and loud music in the entrance room. The facilities were average, lacking standout features.
Rooms
6.0
The rooms are small but contain everything you need, although cleanliness was an issue.
Service
5.0
The service was a mix of friendly and rude interactions, with varying levels of attentiveness.
Location
8.0
The location is great, close to Taksim Square, Istiklal Street, and transportation hubs.
Dining
5.0
The dining experience was not enjoyable, with limited options and loud Turkish music in the eating area.
Facilities
6.0
Tim
United Kingdom,
November
2023
5.8/10
Staying at the hotel was a mixed experience. While the location was superb right off Taksim Square, the noisy rooms overlooking the street made it hard to rest. The service, especially from Mr Ali, was friendly and helpful, but initially unfriendly. The dining experience was average with limited options for breakfast.
Rooms
5.0
The rooms overlooking the street were noisy and made it difficult to sleep.
Service
7.0
The service was initially unfriendly but improved with the helpfulness of Mr Ali and the willingness to address our concerns quickly.
Location
8.0
The hotel's location right off Taksim Square was convenient to access transportation and explore the area.
Dining
5.0
The dining experience was average with limited breakfast options available.